The Artificial Intelligence that Understands, Plans, and Acts
Synapsia is the AI research lab behind Maia, the first Cognitive Operating System—an AI designed to go beyond traditional artificial intelligence. Maia doesn’t just follow commands: it comprehends scenarios, creates strategies, and makes independent decisions. The future of artificial intelligence is here.
Synapsia is more than just a tech company: it’s a research hub specializing in Cognitive Artificial Intelligence. Our goal is to redefine AI by developing systems that go beyond traditional deep learning, overcoming approaches limited to predictive AI and static patterns. We’ve created an intelligence that evolves, learns from context, and interacts proactively with users.
With a focus on innovation, we create AI that doesn’t just generate results but truly understands the meaning behind information, forms connections, and enhances decision-making. Backed by a team of experts in Machine Learning, NLP, and Cognitive AI, Synapsia powers Maia, a system that thinks and adapts like no other.
Artificial Intelligence has made tremendous advancements, but until now, it has been confined to statistical and predictive models. Maia represents a new era of AI. It’s more than just a chatbot or voice assistant – it’s a cognitive operating system that doesn’t just follow commands. Instead, it understands context, formulates strategies, and acts with autonomous logic.
With an architecture built on ThinkFlow, Listeners, and Neural ID, Maia can process complex reasoning, optimize processes in real-time, and continuously learn without requiring massive training. The result? An AI that adapts to every sector, from smart cities and Industry 4.0 to healthcare and finance.
Maia is not a static AI model but a cognitive architecture designed to adapt to complex and dynamic scenarios. Its ability to analyze, learn, and optimize processes makes it the ideal solution for high-tech industries, where intelligent automation can truly make a difference.
Applications:
Healthcare
Industry 4.0
Smart Cities
Maia: Beyond Software, Toward Interaction with the Real World
Maia Smart Home
Smart devices for homes and offices
The first application of the Cognitive Operating System is Maia App, an all-in-one app that generates text, creates images, organizes information, and supports business research in a smooth and integrated way.
Maia App is not just a generative AI; it’s an ecosystem that optimizes work, productivity, and creativity. An AI that learns from interactions, adapts to user needs, and continuously improves its performance.
Innovation in AI requires a shared vision. To develop and apply the first Cognitive Operating System, Synapsia builds valuable partnerships with leading tech companies, research institutions, and industry pioneers.
Through these partnerships, Maia becomes more powerful, adaptive, and scalable. By collaborating with major tech players and academic institutions, we accelerate AI development, integrate cutting-edge technologies, and deliver more efficient and sustainable solutions.
ABOUT US
Who We Are: Synapsia, the Engine of AI Innovation
Cognitive AI not just predictive AI
We develop AI that thinks like cognitive systems, not just statistical models.
Continuous innovation
A team of excellence
The driving force of Synapsia lies in its Team, a group of innovators and visionaries who have brought to life a new paradigm of Artificial Intelligence. Our strength results from the combination of Predictive AI and Cognitive AI, an approach that allows us to go beyond the limits of traditional models.
With advanced skills in Machine Learning, Natural Language Processing, Computer Vision, infrastructure management, and digital training, our Team develops cutting-edge technologies capable of reasoning, adapting, and learning in real time.
Since 2015, we have been working with dedication and a pioneering vision in the field of Cognitive AI, winning numerous awards, including AI Awards and AI TechAwards. Our success is not a matter of chance but rather the result of Italian ingenuity: an innovation that, even without the resources of Big Tech, has managed to compete internationally thanks to creativity, technical excellence and visionary audacity.
Today, the consolidated expertise of Team Synapsia allows us to merge the analytical power of LLMs with the qualitative benefits of Cognitive AI, creating a new paradigm capable of simulating inferential reasoning processes and approaching the complexity of human thought. We continue to push the boundaries of innovation, making Synapsia a benchmark in the future of Artificial Intelligence.
Daniele Marinelli
CEO and Co-Founder
Stefano Mancuso
COO and Co-Founder
Sebastiano Galazzo
CTO
With 25 years in AI and machine learning, Sebastiano specializes in audio, image, NLP, and predictive analysis. A Microsoft MVP, he has earned awards for his contributions and frequently speaks at national and international events, sharing his expertise.
Pietro Cama
Head of Infrastructure and Development
Francesco Caico
Head of Training and Delivery
Alice Panciri
Marketing and Communication Manager
Anastasia Mellano
Head of Linguistic Department
Tullia Paribelli
Head of Customer Care and CRM Manager
Our Team is internationally recognized for its excellence and innovation. The awards we have received testify to an ongoing commitment to redefining the limits of Artificial Intelligence and creating cutting-edge solutions.
Maia NFT at the Chamber of Deputies
Synapsia presented to the Chamber of Deputies of the Italian Parliament an NFT work created by Maia's AI, demonstrating technological excellence and innovation in the field. This event underscores MAIA's advancement in the NFT field and Synapsia's commitment to driving new digital frontiers.
AI TechAwards
The MAESTRO AI project, awarded the top prize in the Emotion & Behavioral AI category at the 2022 AI TechAwards. Recognized by AI DevWorld’s Advisory Board for its innovation and leadership in AI, Machine Learning, and Data Science. Selected from hundreds of nominations, it gained significant attention and adoption within the developer and engineering community.
A.I. Awards
Winners of two A.I. Awards in a row in 2017 and 2018. Refined a new neural network in the field of Natural Language Processing (NLP). This solution outperformed major players such as Google, IBM, Microsoft, and Amazon.
Best Case Award 2015
Best Case Award at Microsoft Future Decoded received in 2015 for developing sophisticated machine learning algorithms for the “Baby Goldrake” project, making children interact with humanoid robots through the analysis of brainwaves and neuromuscular signal sensors.
MVP Global Summit
1st Award at Microsoft MVP Global Summit in 2014 for developing a software suite that analyzes sports performance using signal analysis algorithms and computer vision.
Built in Italy, Designed for the World
Synapsia is an Italian company with a global vision. Italy has long been a cradle of ingenuity, creativity, and innovation, and our approach mirrors this heritage.
Italian creativity meets AI engineering
Research with global impact
Quality, Precision, and Innovation
Synapsia & My Aion Inc.: The Dual Heart of AI Innovation
Synapsia è la mente R&D che sviluppa Maia, mentre My Aion Inc. è la società che detiene la proprietà intellettuale della tecnologia e si occupa della sua distribuzione globale e delle verticalizzazioni di prodotto. Questa sinergia permette a Synapsia di focalizzarsi esclusivamente sulla ricerca avanzata, senza compromessi legati alle logiche di mercato.
Il nostro obiettivo non è solo creare AI avanzate, ma ridefinire il modo in cui interagiamo con l’intelligenza artificiale, sviluppando sistemi che evolvono con noi, imparano da noi e collaborano con noi.
Scopri come Synapsia sta portando l’AI oltre i confini dell’automazione.
TECHNOLOGY
The AI that Understands, Plans, and Acts
Maia’s pioneering approach was made possible through the integration of three key in-house technologies:
a cognitive engine that enables Maia to structure complex decision-making processes while also analyzing scenarios in real time.
an advanced system for collecting and managing information that transforms every input into an active resource for AI.
a unique cognitive identity for each user or organization that enables highly personalized and contextual AI interactions.
The combination of these elements has made Maia the first operational AI based on a Cognitive Operating System, a model in which AI is no longer just an output generator but an entity that learns and acts autonomously. Thanks to this technology, Synapsia is leading the evolution of AI, paving the way for more scalable, efficient, and customizable artificial intelligence solutions for both businesses and institutions.
Maia doesn’t just generate output: it creates solutions.
Maia doesn’t simply provide answers – it builds strategies, analyzes scenarios, and makes adaptive decisions.
It doesn’t wait for input; it anticipates scenarios and optimizes processes
Contextual Decisions
It doesn’t rely on predefined patterns; it creates adaptive logic based on specific contexts.
Cognitive Memory
It doesn’t forget between sessions but evolves over time without the need for retraining.
Autonomous Planning
It organizes actions and tasks intelligently, managing complex workflows autonomously.
Maia’s 3 Key Components
The Cognitive Engine
In traditional AIs, decision-making is based on statistical predictions: the system generates a probabilistic output without understanding the logical relationships between information.
ThinkFlow is different. It is Maia’s cognitive engine, designed to break every problem into autonomous micro-tasks, analyze them in a logical sequence, and optimize the decision-making path.
Unlike LLMs, which respond based on statistical correlations learned from pre-trained datasets, ThinkFlow plans and coordinates actions, ensuring every decision is contextualized and goal-oriented.
ThinkFlow doesn’t just generate text: it develops operational strategies.
How Does ThinkFlow Work?
Every complex request is broken down into subtasks, allowing Maia to manage intricate problems with a scalable, structured approach.
ThinkFlow uses adaptive reasoning models, comparing various strategies and selecting the most efficient one for the user.
It analyzes the outcomes of past decisions and modifies its decision-making patterns to improve the efficiency and accuracy of future actions.
It can manage parallel workflows, executing multiple action plans simultaneously while monitoring their progress.
the ThinkFlow’s engine is not rigid; it learns and adapts, modeling its logic based on the user’s needs and the operational context.
The Information Collection and Structuring System
Traditional AIs work reactively: they wait for input, process a response, and complete the task. Maia is different. Thanks to Listeners, it doesn’t just respond: it listens, collects, and actively structures information to transform it into a dynamic cognitive resource that is always accessible.
Listeners enable Maia to continuously monitor the informational environment, gathering data from documents, conversations, interactions, and workflows, organizing it, and making it immediately usable by the ThinkFlow cognitive engine.
This means Maia isn’t limited to just one user query – it continuously works in the background, building a dynamic and adaptive information ecosystem.
How Does Listeners Work?
Maia extracts, analyzes, and classifies data from various sources (text, audio, databases, documents), making it available without manual input.
Every piece of information collected by the Listeners is processed by ThinkFlow, allowing Maia to recognize patterns, generate insights, and propose strategic actions.
Listeners aren’t rigid: they can be configured by single users, business teams, or entire organizations and be adapted to specific needs, like project management, data analysis, customer support, or strategic planning.
One of the key limitations of traditional AIs is that their interactions are isolated. Neural ID provides the solution to this limitation: a dynamic cognitive profile that allows Maia to store interactions, learn from past data, and customize each experience. This means Maia never starts from scratch and progressively builds contextual knowledge based on the user’s needs and habits.
Maia stores and analyzes the conversation and interaction context in order to provide increasingly personalized and contextualized responses.
Every user has a profile that includes preferences, relevant information, and operational contexts.
Neural ID updates its profile in real time, shaping Maia’s behavior based on received inputs.
Maia can handle multiple profiles in a shared environment, providing different responses for each user.
Users can manage and customize their Neural ID, specifying which information the AI can store and for how long.
Cognitive Flow Shaping (CFS) –
Learning Without Massive Training
Maia as the First Tangible Proof
While many AGI (Artificial General Intelligence) projects are still in the theoretical stage, Maia is the first concrete example of AI approaching the concept of general intelligence. Its cognitive engine is not confined to a single task or sector, as it can adapt to a wide range of scenarios, integrating new information and decision-making strategies in real time.
The key to this evolution is the combination of ThinkFlow, Listeners, and Neural ID, which allows Maia to modify its behavior and logic based on user and environmental interaction.
- An AI that learns without the need for massive retraining.
- A decision-making system capable of building logical inferences in complex contexts.
- An integration of software and hardware that extends AI beyond the digital world, allowing it to interact dynamically with the real world.
APPLICATIONS
The AI That Adapts to Every Industry
From Automation to Operational Intelligence
Traditional artificial intelligence was created to automate repetitive tasks, but it is not flexible enough to adapt dynamically to different contexts. Large Language Models (LLMs) generate textual output, but they can’t understand processes, plan strategies, or optimize themselves in real time.
Thanks to its cognitive architecture, Maia is not just an AI assistant—it is an intelligent operating system capable of transforming the way we interact with technology.
Maia goes beyond data analysis: it optimizes processes, makes autonomous decisions, and personalizes every interaction.
What are Maia’s real-world applications?
The AI Transforming Financial Decision-Making
Maia uses ThinkFlow to detect complex patterns and dynamically assess risk scenarios.
Listeners continuously monitor and analyze suspicious transactions, triggering automatic alerts.
Neural ID enables Maia to adapt to each investor’s risk profile for tailored financial decisions.
The AI Supporting Doctors and Patients
Healthcare is an extremely complex and dynamic sector where information must be contextual, up-to-date, and accessible in real time.
Maia seamlessly integrates into healthcare processes to assist doctors in diagnostics, monitor patients, and optimize hospital workflows.
ThinkFlow analyzes patient symptoms, compares them with past medical cases, and suggests potential diagnoses.
Listeners track vital signs and detect critical anomalies.
Neural ID enables personalized management of each patient’s medical records.
In the industrial sector, companies must manage complex supply chains, critical machinery, and intricate production flows.
Maia revolutionizes Industry 4.0 by making manufacturing plants more efficient and automated.
ThinkFlow analyzes machine conditions and anticipates failures before they occur.
Listeners monitor real-time fluctuations in demand and supply.
Neural ID adapts production processes based on collected data.
The AI That Personalizes Marketing
The retail industry thrives on personalized user experiences and predictive marketing strategies. However, traditional AI systems fail to truly understand user behavior, relying solely on statistical data analysis.
Maia redefines the paradigm by adapting to user preferences and anticipating their needs.
Neural ID tracks customer behavior and recommends tailored products and offers.
ThinkFlow analyzes purchasing trends and optimizes engagement strategies.
Listeners enable Maia to provide context-aware responses to customers.
Hardware & AI Devices
From AI Software to Operational AI
For years, artificial intelligence has been confined to the digital realm—chatbots, predictive models, and data analysis. However, achieving true operational intelligence requires AI to interact with the physical world, collect real-time sensory data, and make autonomous decisions.
Synapsia has developed a hardware ecosystem that extends Maia beyond the digital space, transforming AI into an intelligence capable of acting.
Unlike traditional AI solutions, integrating Maia into dedicated devices enables:
- Direct Interaction with the Environment → Maia doesn’t just process digital data; it analyzes physical contexts and takes action.
- Continuous Learning → With Listeners, Maia gathers and structures real-time information, making it readily available for future optimizations.
- Independence & Security → Devices like Maia Edge allow AI execution without cloud connectivity, ensuring maximum security and high performance.
Maia evolves into an AI that intelligently adapts and responds to real-world events without requiring constant user input.
The Maia Hardware Ecosystem Includes:
The Intelligent Core of Homes and Businesses
Traditional voice assistants like Alexa and Google Assistant respond to commands but lack contextual understanding, merely executing predefined instructions.
Maia Smart Home is something entirely different:
It doesn’t wait for input; it anticipates user needs through behavior analysis and contextual memory.
It refines interactions over time, providing personalized responses and intelligent suggestions based on user habits.
It connects with smart devices, transforming homes and offices into truly adaptive environments.
Maia Smart Home is more than just a voice assistant—it’s a cognitive AI that learns, plans, and automates the spaces where we live and work. It creates a smarter, more efficient, and adaptive environment that responds to needs without requiring constant user intervention.
The Powerful, Independent, and Secure Offline AI
Today, most AI systems rely entirely on the cloud, leading to security risks, response latency, and dependence on external infrastructures. Maia Edge provides a solution to these issues by bringing AI directly to local devices, ensuring autonomous processing and total data protection.
Why Maia Edge is Revolutionary:
Operates without an internet connection, delivering high-performance AI in any environment.
Runs Maia without the risk of unauthorized access or data loss, making it ideal for high-security applications.
Maia Edge is designed for businesses, institutions, and organizations that require a secure, high-performance, and independent AI—perfect for environments where data protection is a top priority.
The Real-Time AI for Smart Cities, Robotics, and Advanced Automation
Traditional AI isn’t fast or autonomous enough for advanced applications in robotics, industrial automation, and urban management. Maia Sentia is designed to operate in complex environments, recognize patterns in real time, and trigger immediate responses.
Why Maia Sentia is a Game-Changer:
How Maia Sentia Works
PARTNERSHIP
The evolution of Maia and its Cognitive Operating System is not the result of a single technological breakthrough but rather a network of collaborations with academic institutions, industry leaders, and strategic partners.
Partnerships have been essential in accelerating research, optimizing computational resources, and ensuring the project’s global scalability.
Synapsia has built a collaborative ecosystem involving some of the most innovative players in AI, technology, and academia worldwide, enhancing the efficiency and adaptability of its AI architecture.
Synapsia’s Key Strategic Partnerships:
In 2024, Maia became part of the Microsoft AI Cloud Partner Program, a global ecosystem of over 400,000 technology partners driving innovation in AI and cloud computing.
- Exclusive access to Microsoft technologies, enabling the integration of cutting-edge tools into Maia’s AI stack for enhanced performance.
- Direct technical support to optimize the scalability and security of Synapsia’s AI infrastructure.
- Participation in innovation programs with Microsoft’s AI team to explore new frontiers in cognitive intelligence.
- Optimized computational resources through integration with Microsoft Azure AI.
- Faster testing and deployment, ensuring continuous platform updates.
- Enhanced security and scalability, leveraging Microsoft’s advanced cloud AI solutions.
In 2024, Maia started collaborating with the University of Macerata to accelerate research on cognitive AI and optimize the computational infrastructure for model training and testing.
- A research contract that allows Synapsia to collaborate with PhD students and researchers, advancing studies on dynamic learning and Cognitive Flow Shaping.
- Access to CiNeCa’s GPU resources, Italy’s largest computing center, to enhance AI model computational efficiency.
- The creation of a joint research hub to explore new applications of MagIQGraph in Generative AI.
- The development of new AI learning methodologies through advanced studies conducted by PhD students and researchers.
- Improved computational efficiency by optimizing algorithms for high-performance hardware.
- Expansion of the knowledge networks with experts in AI and computational neuroscience.
A Strategic Initiative for the Future of Urban AI
- Objective → Implement Maia as a cognitive operating system for the control and optimization of urban infrastructure, with a focus on security, mobility, and energy management.
- Integration with Urban Systems → Maia will coordinate traffic, public lighting, transportation, and security, enhancing operational efficiency and reducing energy consumption.
- Sovereign AI & Computational Independence → The agreement positions the UAE as a hub for AGI innovation, reducing reliance on major international AI models.
- Predictive Traffic Management → Maia will analyze real-time traffic flows, adjusting road regulations and optimizing urban mobility.
- Public Safety Optimization → By processing surveillance camera data and IoT inputs, Maia will anticipate emergencies and autonomously coordinate responses.
- Urban Energy Efficiency → Real-time energy management and consumption reduction, ensuring more sustainable and self-sufficient cities.
Hardware Innovation for AGI
Overcoming AI Model Limitations with an Efficient Computational Infrastructure
Alongside its partnership with Bold Technologies, Synapsia has forged a strategic alliance with the International Institute of Technology (I²T), a center of excellence dedicated to AI hardware optimization.
Through this collaboration, a new generation of hardware optimized for Maia will be developed, reducing energy consumption and enhancing performance. This approach moves beyond traditional LLMs, enabling a more efficient AI that is less dependent on computational resources. The goal is to create a synergy between AI architecture and hardware-software co-design, eliminating processing bottlenecks in data centers.
- AI Computation Optimization with Low-Power Technologies → I²T’s techniques will be applied to Maia, reducing energy consumption and improving computational efficiency.
- Overcoming LLM Limitations → Unlike current AI models that rely on billions of parameters and massive neural networks, Maia will leverage an architecture designed to maximize computational efficiency.
- Eliminating Dependence on Large Cloud Data Centers → Maia will be capable of running on local devices without requiring extensive cloud-based processing.
- Greater Environmental Sustainability → Lower energy consumption enables a more sustainable AI, reducing the carbon footprint of large-scale AI operations.
- Enhanced Real-Time Inference Capabilities → The new hardware infrastructure will allow Maia to perform inference calculations faster, improving responsiveness in critical scenarios.
Want to be part of the AI revolution? Contact us to explore collaboration opportunities
SHOWCASE
The All-in-One AI in a Single Application
In recent years, artificial intelligence has made significant advancements, yet the market remains fragmented. Current AI solutions are specialized tools, each with a narrow focus: text generation models, image creation AI, chatbots, and search systems. This fragmentation forces users to rely on multiple, non-integrated solutions, lacking a unified cognitive flow.
Maia App is the first real-world application of the Cognitive Operating System (COS), proving that AI can be more than just a tool—it can be an intelligent, interconnected, and adaptive ecosystem. With Maia, the COS is no longer just a theoretical paradigm but a market-ready reality, poised to transform how businesses and professionals interact with artificial intelligence.
Unlike traditional AI, Maia does not simply perform isolated tasks; it seamlessly connects multiple processes into a single, fluid experience. It can generate text, create images, organize information, and support business research—all within one environment, eliminating the fragmentation typical of existing AI solutions.
Maia App is more than just generative AI—it is a cognitive platform that enhances productivity, maximizes creativity, and dynamically adapts to user needs.
Write, Create, and Optimize with Maia’s Cognitive Intelligence
Writing high-quality content requires time and specialized skills. Traditional AI tools assist in text generation but often produce generic and impersonal results. Maia App, powered by ThinkFlow and Neural ID, understands context, style, and user objectives, delivering an AI that doesn’t just write—it thinks and structures content optimally.
With its contextual memory, Maia continuously adapts to user needs, generating tailored texts for blogs, ad copy, emails, scripts, and more. Instead of merely producing output, Maia analyzes coherence, suggests revisions, and optimizes structure to ensure the best possible results.
From Creativity to Automation: AI for Graphic Design
Current AI image-generation platforms rely on text prompts, but the results are often unpredictable and difficult to control. Maia App provides a more advanced and precise experience, allowing users to set specific parameters such as style, colors, atmosphere, and level of detail.
This technology is especially valuable for marketing agencies, designers, illustrators, and content creators, enabling them to produce highly customized images in seconds. It reduces production time while ensuring visual consistency across projects. Additionally, integration with Maia Studio allows users to save preferences and settings, optimizing the creative process without unnecessary repetition.
Personalized AI for Every User and Business
From Generic AI to Personalized AI: Build Your Own Custom AI
Traditional AI systems provide predefined responses with limited customization options. Maia Studio revolutionizes this approach by allowing users and businesses to shape AI according to their specific needs.
Through an intuitive interface, Maia Studio enables users to configure AI interactions, set custom rules, and upload personalized datasets, transforming AI into a truly intelligent assistant seamlessly integrated into their workflow.
This feature is particularly valuable for businesses looking to automate information management, develop intelligent company chatbots, or optimize internal processes without manually coding every parameter. Maia Studio empowers users to build their own tailored AI, ensuring a fully personalized experience.
AI for Knowledge Management
Find, Organize, and Optimize Business Information
Companies possess vast amounts of valuable information, but it is often disorganized, difficult to retrieve, and fragmented across multiple documents and databases. Maia App solves this challenge with advanced semantic search, understanding the meaning behind queries and retrieving relevant data in seconds.
Powered by Listeners, Maia not only retrieves information but also organizes it logically, transforming any business database into an easily accessible knowledge hub. This enhances productivity, eliminates time wasted searching for documents, and streamlines business knowledge management for a more efficient workflow.
The strength of the Maia App lies in its unified and interconnected architecture, which overcomes the limitations of traditional AI systems.
While other AI solutions provide separate tools for writing, image creation, or information management, Maia integrates everything into a single ecosystem, where each module interacts seamlessly with the others to deliver a fully fluid and intelligent experience.
This integration offers:
- Centralized task management, with no need to switch between multiple applications.
- A personalized AI that adapts to users through Neural ID and contextual reasoning.
- An AI that listens through Listeners and AI group chats.
CONTACT US
If you have any inquiries regarding the partnership between Bold Technologies and Synapsia, please email aionsentia@boldholding.ae